Telecentro Sucursal Virtual 9.13.2

Welcome to the Virtual Branch App of Telecentro.

Manage your account, payments, and services all in one place.

With the Virtual Branch of Telecentro, you can manage your Internet, Television, and Phone services with an intuitive design from your mobile phone in a fast and secure way.

Within the Virtual Branch, you'll find the following sections:

MY SERVICES

• Manage your devices for Telecentro WiFi, T-Play, and T-Phone.
• Manage your WiFi network.
• Get information about your contracted services.
• Improve the conditions of your Internet and Television plan.
• View the list of your made calls.

SHOP

• Hire the Telecentro products we have to offer.
• Get subscriptions you like the most.
• Hire packs that allow you to enjoy both on TV and your devices.

BILLING

• View your history and download pending and paid invoices.
• Change your payment method from cash to automatic debit with Credit Card, Debit Card, or CBU.
• Make your pending payments with Credit Card, Debit Card, Cash, and other available methods.

TECHNICAL VISITS

• Track the real-time status of your Technical Visit.
• Manage the cancellation or rescheduling of a new day for your Technical Visit.
• View the history of completed Technical Visits.

MY ACCOUNT

• Manage your personal and security data.
• Set up fingerprint or facial recognition for logging into your account, if your mobile device has it available.

Still have questions? Visit our Help section to resolve all your inquiries.

Download the Virtual Branch App and manage your account from your mobile phone.

We continue working to provide you with a better experience and service!